Store Policies
Tri-Point Professional offers a money back guarantee on all purchases. We simply ask that you notify our customer service department within 7 days of receipt of your product to arrange for return, replacement, exchange, or refund.
Items can be returned for any reason, if undamaged in the original package for a full refund. We will also make arrangements for a replacement, exchange or refund for items that are damaged, defective, or not as described.
We typically respond to customer service emails during our normal business hours which are 9-5 EST Monday through Friday.
We do not ship or process orders on weekends or holidays.
All customer information is kept strictly confidential and we do not sell or share mailing lists or any other contact information with any other entities.
Please do not hesitate to contact us for more information about any of our products or special orders at 1 (800)696-6543